FollowMyHealth Tutorial Video

Please note this video highlights a variety
of features available within FollowMyHealth. Options may vary depending on the settings
your medical organization and providers select. Let's begin with the Home screen. Your health summary shows your basic information, all of which is updated from your most recent
doctor's visit.

Next we have the Action Center think of this as your To-Do list. It's where
you can view items that need your attention, such as unread messages, forms you need to
fill out or unpaid bills. It's also where you'll be notified if there
are updated items in your health record. The App Center is where you access online
tools such as your Health Journal, wireless scale or glucose monitor.

It's also where you can find customized charts
detailing your health. To add new applications, simply click on the
button in the top right corner that says: 'Add Apps'. Moving over to the top right side of the screen,
you'll see Appointments. This is where you can view upcoming or past
appointments.

Click the plus sign to take further action
such as rescheduling, cancelling or even getting directions to your appointment! If your medical organization is set up for
billing through FollowMyHealth, the Billing section is where you'll be able
to view and pay bills. Click on the 'Make a Payment' button to see
your billing in more depth. Now that we've covered what's in the Home
tab, let's move on to the Inbox. This is similar to any email system you've
already used.

Within the Inbox's 'Sent' or 'Trash' folders,
simply click on a message to open it. Click on the plus symbol and your message
will open in an adjustable window for easier viewing. The next tab, My Health, contains your medical
information, including Conditions, Allergies, Test Results
and Medications. Within each section, you can see detailed
information and perform various tasks.

For example, under Medications, you can quickly
and easily request a prescription refill right here - if one is available. On the final tab, My Info, you'll find your
personal information and insurance listed under 'Demographics', as well as a list of
your available providers. All services provided by your physician are
listed here. Please note, a provider's organization must
be "connected" to FollowMyHealth in order for you to see them in your account.

Lastly, let's take a look at the top of your
screen, right above the tabs. Here we've placed Quick Links for two of the
most commonly-performed tasks: messaging and scheduling appointments. Quick links let you perform the task without
leaving the page you're on. For example, if you're viewing lab results,
you can click on 'Message' and a new window will pop up.

Under Hello Mark, you'll see proxy accounts
if you have them set up for children or dependents. Finally, under My Account, you'll see a number
of options in the drop down menu. Here is where you can connect to new organizations,
set your preferences, view 'Help' topics and perform a number of additional administrative
functions. Wow! In less than 3 minutes you've learned
the basics of FollowMyHealth and are ready to start managing your care.

But don't worry, if you need additional help
you can always access the Patient User Guide or search our Knowledge Base located under
Support..